Work Force Director (WFD) is a workflow management solution designed and developed to help enterprises manage complex work flows in a user-friendly way. WFD also helps organizations measure their business performance through the use of customized KPIs. WFD can also help assess compliance with government regulations. Most firms need to measure performance and risk across several business and operational units and each firm does this in a different way, typically with the use of basic tools and varying degrees of automation. WFD provides a collection of tools to help an enterprise achieve these objectives.

• OPERATIONAL DASHBOARD The user experience begins with the WFD dashboard interface - an attractive, intuitive point of entry to the metrics and graphs that make up each user's information display.





• THE WFD USER INTERFACE can function as a standalone operational dashboard or as a window within an enterprise portal. The WFD interface automatically notifies the user whenever exceptions occur, and all alerts include "info bytes" containing information to help understand the exception. Alerts can also be sent to email, portals, pagers, mobile phones and other devices, and the real-time metrics that accompany alerts can be viewed in the dashboard or any browser on the Internet.
  
  

• WFD'S INTELLIGENT WORKFLOW automatically escalates alerts to different managers, superiors, and subordinates based on the importance of each alert and the role of each business user. WFD's comprehensive rules engine lets business users dynamically create new metrics or set thresholds for auto-notification and report distribution.
  
  

WFD Delivers Value throughout the Enterprise through:

• RISK MANAGEMENT AND COMPLIANCE. Actively monitor transactions and compliance processes, and instantly send alerts when key risk or performance indicator thresholds are exceeded.
  
  

• COMPLIANCE ACHIEVEMENT. As important as knowing when a KPI/KRI has been breached is knowing when the condition has abated. Similar alerts via the full range of communication methods will advise executives accordingly.
  
  

• PROGRESS MEASUREMENT & IDENTIFY BOTTLENECKS. Most operational procedures are workflows moving between departments and individuals. Organization efficiency can be measured and monitored in real-time helping to identify where any given "transaction" resides in the workflow and pin-point where latency exists.
  
  

• INFORMATION CONSOLIDATION, RETENTION AND REPORTING. Not only does MIS get created from a wide variety of sources, it often remains as a fragment of point in time data that is difficult to retrieve as time passes. MIS and other key records can be stored and recalled from a single, controlled repository, accessed by hierarchical permission for audit trail and trend reporting.